Testing Center of Excellence

General Information

The Testing Center of Excellence (TCoE) is a centralized solution that allows us to unite the processes, tools, infrastructure, and test team into a service function available to all subdivisions of the company.

TCoE options (Testing Center of Excellence):

Center of Excellence management on the side of the customer:

• The internal software testing center of excellence and
• Outsourcing of the technical specialists.

Outsourcing of the Center of Excellence:

• A full outsourcing of the Center of Excellence under a service contract and
• Technical expertise and Center of Excellence management.

Problems it will solve

1. Minimizing the risks related to low-quality developed software by organizing the Testing Center of Excellence on the basis of world standards in the area of QA and the standardization of the test processes;
2. Boosting transparency and budget planning effectiveness for testing;
3. Raising the effectiveness of business subdivisions operations by minimizing their participation in non-core processes;
4. Raising the effectiveness of managing business expectations through more precise release launches;
5. Cutting operational costs for additional corrections to software by raising its quality and discovering defects in the early stages of development; and
6. Optimizing the costs of the implementation and development of the information systems.

Deliverables

1. A Testing Center of Excellence that is capable of offering services in software testing;
2. A deployed testing infrastructure;
3. Testing methodologies and regulations; and
4. A short- and long-term development strategy for the Testing Center of Excellence.

Scope of Work

1. Analysis
   • Analysis of the current state of the testing process;
   • Determine all business processes and systems that require testing;
   • Determine the necessary and sufficient types of testing for each system;
   • Software testing budget planning;
   • Report on the results of the analysis;
   • Coordination of the ways to organize TCoE; and
   • Determination of the pilot project and ways of testing within the frames of the pilot project.
2. Implementation of TCoE
   • Prepare a plan;
   • Determine the organizational structure of TCoE;
   • Develop the methods and regulations for testing;
   • Create the software testing communication center;
   • Hire employees for key positions, training, and internships, or outsource a test team; and
   • Implement test-management software and automation testing tools.
3. Management and support of TCoE
   • Work in the pilot regime within the frames of the new goals (or the first system);
   • Analysis of the pilot project results and making changes to the regulations and methods of the software testing process;
   • Full implementation of the Software Testing Center of Excellence with the introduction of all specialists to TCoE; and
   • Prepare recommendations and TCoE long-term development strategies.

Tools and licences

We might use following tools and licences during the project:

• HP ALM (HP Application Lifecycle Management, HP Quality center)
• TFS (Team Foundation Server)
• TestLink + JIRA
• TestLink + Readmine

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