Load testing the IVR and Contact Centre platforms – promising partnership announced by Data Synergy and Performance Lab.

Data Synergy, an Australian vendor of cost-effective and efficient solutions for Performance and Load Testing of enterprise-grade software, announced a partnership with one of the leading software testing companies, Performance Lab, the provider of test automation and performance testing solutions for enterprises across North America and Russia. The companies signed the partnership agreement to help organizations to test the Interactive Voice Response (IVR) and Contact Centre platforms, as well as reduce the cost of testing of contact centre solutions securing the high level of quality.

Read more about related service IVR load testing.

About Data Synergy:

Data Synergy is a Melbourne-based, Australian software development and Contact Centre performance testing company. The company has been created in response to market demand for testing of voice-enabled Telco systems and has asserted the name of a trusted business partner in a series of projects. The core company products integrate seamlessly into a breadth of performance testing tools and provide a complete solution for Omni-channel experience testing.

About Performance Lab:

Performance Lab is a private company established in 2008 to address a growing void in the area of independent software testing and quality assurance for enterprise customers. Since 2014 the company has been the leading provider of these services within the Eastern European QA market.

The company’s rapid growth is a result of proven success across multiple industries, such as finance, insurance, telecom, retail, e-commerce and software engineering, including companies listed on NYSE, LSE and MOEX. The company offers a full range of quality assurance services and has exceptional expertise in performance testing, test automation and mobile testing and automation on a real devices.

Company’s staff of over 500 employees is highly educated and motivated to fill customer’s needs for software quality with great technical background and experience. Performance Lab’s school of testing was founded in 2010, and has graduated 1000+ testing engineers that are currently employed by Fortune-500 companies and bringing value to the world QA practice.

Being the leader of Russian market, the Company is proudly produces the Russia Quality Report.

Posted in News & Events.

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Matt Curtis, Director of External QA Recruitment and Business Development.
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